Once again we are without our computer. Last time it was in the shop they couldn't find anything wrong but they recommended upgrading the RAM. Fair enough, it's four years old. I don't think they installed it correctly though since we didn't notice any difference in performance. Also, when you eject a disc it literally spits the disc out of the computer. Which is pretty entertaining since the discs load on the side of the computer and being round, once they get spit out, hit the table, then the floor, they just keep rolling. Anyway, no computer.